Description

Hotjar Surveys helps teams collect user feedback with on-site and external surveys. You can create surveys in seconds using AI or 40+ templates, then analyze responses with automatically generated AI summary reports.

Surveys can be launched as popups, buttons, embedded forms, or shareable links. The page also notes that Hotjar Surveys is now part of Contentsquare and includes options for unlimited surveys on paid plans.

How we innovate

The standout feature is AI-assisted survey creation and analysis: you can type a goal and let AI generate a survey, then automatically produce summary reports that highlight key insights at a glance.

Use Case / Scenario

1. Capture feedback during the user journey

Use on-site surveys that appear at relevant moments to gather feedback while visitors are actively interacting with your site.

2. Understand drop-off and churn

Send surveys when users exit a page or when you want to learn why customers leave, so you can identify what drives churn.

3. Collect ideas and opinions at scale

Create surveys quickly with AI or templates to gather an ongoing stream of responses and new ideas from users.

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