Description

IsOn24 is a call agent for businesses that answers phone calls, sends text messages, and supports business texting. It can also handle appointments and reservations over the phone, by text, and online.

The service is positioned for businesses of many kinds, including home repair, restaurants, salons, accounting, real estate, and freelancers. It also offers automated answering with a virtual phone number and can mask personal phone numbers.

How we innovate

What stands out is that IsOn24 combines call handling, texting, appointments, and online booking into one business-facing agent, with integrations such as Square, Google Calendar, Zapier, and Jobber visible on the site.

Use Case / Scenario

1. Call Answering

Use IsOn24 as an automated answering service to respond to customer calls for a business, with support for a virtual phone number.

2. Texting and Follow-Up

Use the platform for 2-way texting and business text messages to keep conversations going when calls are missed or after an initial inquiry.

3. Appointments and Reservations

Use IsOn24 to take appointments and reservations over the phone, through text messages, or online, which is useful for service businesses and booking-based operations.

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